Delete your Woojer Wellness account

You can delete your account in the Woojer Wellness app: open You → Delete account. If you can't open the app, email privacy@woojer.com from the email address on your account, with the subject “Delete my account”. We will delete your account within 30 days and confirm by email.

What we delete: your account and profile, including your profile photo; your consents; your health data, meaning your daily wellbeing results and connected sources (we also end each connection at Terra, which then deletes the data it holds); your Wooju conversations and everything Wooju remembers; your listening, program and activity history; your usage and error records; and your saved content. We also delete your record at our subscription service, RevenueCat, where possible end the app's access to your Apple or Google sign-in, and remove your data from the phone you delete it on.

What we keep: an anonymous record of each purchase (what was bought, the amount, the date and the store's transaction number, with nothing that identifies you) for up to 7 years, as tax and accounting laws require; and a record that a device's included membership period was used (the device's Bluetooth address and the date), without any link to you. Deleted data can remain in our backups for up to 8 days, and our service providers delete their copies on their own schedules, usually within 30 days.

Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it in your store account settings.

Only want to remove your health data? Use “Delete my health data” in the app. Your account stays.