FAQ
Questions, answered.
Gaming, VR, movies, music, production and workouts: setup, compatibility, shipping and returns.
What is Woojer and how does it work?
Woojer makes wearable haptic devices that convert audio into physical vibrations you can feel on your body. Using our patented Osci™ (Oscillating Frame) technology, Woojer splits your audio — low frequencies become tactile sensations you feel, while mids and highs pass through to your headphones. No special software or game integration needed — connect to any device with Bluetooth, USB-C, or a 3.5mm jack and feel every explosion, bass drop, and rumble instantly.
What's the difference between the Vest 4 and Strap 4?
Vest 4: Full torso 360° haptic coverage with 6 transducers. Built for immersive gaming, VR, and entertainment. 10-hour battery, 1.5kg. The ultimate haptic experience.
Strap 4: Lightweight portable haptic strap with 1 transducer. Perfect for gaming on the go, music, and everyday use. 10-hour battery, only 240 g. The entry point to haptic audio.
Which Woojer product is right for me?
For hardcore gaming and VR — choose the Vest 4. Its 6 transducers deliver 360° immersion that puts you inside the game.
For portable use, casual gaming, or music — the Strap 4 is lightweight and affordable. Great if you want to try haptic audio without the full vest commitment.
What devices are compatible with Woojer?
Woojer works with virtually any audio device: PC, Mac, PlayStation (PS3/PS4/PS5), Xbox (360/One/Series X|S), Nintendo Switch, Meta Quest VR headsets, iOS and Android phones, tablets, and any device with a 3.5mm headphone jack, USB-C audio, or Bluetooth. No drivers or special software required — just connect and feel.
Do I need special games or apps for Woojer to work?
No. Unlike other haptic devices that require game-specific integration, Woojer works with any audio source automatically. Games, movies, music, streaming services, VR apps — if it produces sound, Woojer makes you feel it. The optional Woojer app lets you fine-tune haptic intensity, EQ presets, and LED colors.
How long does the battery last?
Both the Vest 4 and Strap 4 deliver up to 10 hours of continuous use on a single charge. Charging takes approximately 3 hours via USB-C. The Vest 4 uses USB-C Power Delivery (20V) with the included fast charger.
What is the return policy and warranty?
Woojer offers a 30-day money-back guarantee on all products. If you're not satisfied, contact our support team for a return authorization. All products include a 12-month manufacturer warranty covering defects in materials and workmanship. Products must be returned in original packaging with all accessories.
Can deaf or hard-of-hearing people use Woojer?
Absolutely. Woojer is a powerful tool for the deaf and hard-of-hearing community. By converting audio into physical vibrations, Woojer allows users to physically feel music, movies, games, and live events. Many users in the deaf community report deeply meaningful experiences feeling sound for the first time. Woojer's technology makes audio accessible through touch.
What does the Woojer Vest 4 do?
The Vest 4 makes you feel your games, films and music instead of only hearing them. Six patented Osci transducers reproduce the low frequencies in the sound as full-body sensation across your torso, in stereo: every blast, engine and drop lands where the mix puts it. It is vibroacoustic technology built for play.
What is the Woojer Vest 4 compatible with? Do I need VR?
Anything with audio: PC, PlayStation, Xbox, Switch, Meta Quest and other headsets, phones, tablets and TVs. No VR required, no drivers, no developer support. The Vest is not a console; it plugs into whatever you already play on and works with every title from day one.
Why is the Woojer Vest 4 priced above other gaming vests?
Because it is built like an instrument. Most haptic vests signal: a buzz here, a tap there. Osci reproduces the physical structure of sound itself, 1 to 250 Hz, following every dynamic with the control of a musical instrument. Six of them, in stereo, with zero delay when wired.
Fifteen years of proprietary engineering in a vest that weighs 1.5 kg and runs ten hours on a charge. Owners tell us the same thing after a week: they cannot play without it. Try it under the 30-day money-back guarantee.
Is the Vest 4 real haptic feedback, or a speaker strapped to my chest?
It is audio-driven haptics, and it is what makes the Vest work with every game ever made. The low frequencies in the sound become full-body sensation, so an explosion feels like an explosion and footsteps feel like footsteps, left or right. It is not a scripted cue and it is not a speaker: Osci is a patented oscillating-frame actuator built for accurate, polyphonic low end.
Does the Woojer Vest 4 work for music and films, or only games?
For many owners music is the favourite use. The Vest turns the low end of a live album or a film score into something your body feels, in silence, with no neighbours involved. Sim racing, flight sims and rhythm games are natural fits too.
Can I try the Woojer Vest 4 before I buy it?
Yes, at home. Every order on woojer.com carries a 30-day money-back guarantee: play with it in your own setup, and if it is not for you, return it within 30 days.
What is new in the Vest 4 compared with earlier vests?
Stronger Osci TRX2 transducers with a tighter, cleaner feel, up to two more hours of playtime, faster Bluetooth, a new circular LED control unit and a fit redesigned for a wider range of bodies. If you have a Vest 2, it is a different world.
What is the Made for Meta edition of the Vest 4?
The same Vest 4 with two flexible bands for stowing your Quest controllers between rounds. It connects to the Quest by 3.5 mm cable or Bluetooth and needs no extra app on the headset.
Will the Woojer Vest 4 fit me?
One size, and it stretches further than most people expect: waists from 31 to 65 inches (80 to 165 cm), for people roughly 150 to 200 cm tall. Breathable stretch panels and adjustable straps keep it close without feeling heavy over a long session.
Does the Woojer Vest 4 hurt?
No. Intensity is fully adjustable, from a gentle presence to a chest-thumping drop, and the sensations are low frequencies, not impacts. Take a hit in a shooter and you will flinch, not bruise.
How many transducers does the Vest 4 have, and where are they?
Six patented Osci TRX2 transducers: two on the front, two on the back and one on each side, for a 360-degree experience across the torso. Frequency range 1 to 250 Hz, driven by advanced DSP in multi-channel and stereo modes.
How do I connect the Vest 4: wired or Bluetooth?
Both. Bluetooth 5.0 with dual transmit and receive, a 3.5 mm line-in and USB-C digital audio. For competitive gaming, wired gives perfect sync; for music and films, Bluetooth is excellent.
Is there latency over Bluetooth?
Bluetooth uses the standard A2DP codec, so the Vest has the same small delay as any Bluetooth headset. For latency-sensitive play, use the included 3.5 mm cable and the delay is gone.
How do I connect the Vest 4 to a PS5, Xbox or Switch?
Run the included 3.5 mm cable from the controller's headphone jack into the Vest, then plug your headset into the Vest. Set the console volume to maximum and shape the level with the Vest's own controls. Wireless headset base stations can be awkward in this chain; the controller jack is the clean route.
How do I connect the Vest 4 to a PC or Mac?
3.5 mm from the headphone output, USB-C for digital audio, or Bluetooth. The Vest appears as a standard audio output on Windows, macOS and Linux, with no drivers to install.
Can I use Bluetooth headphones with the Vest 4?
Yes. Pair your Bluetooth headphones directly to the Vest, through the Woojer Device Manager app or a button combination on the unit, for a fully wireless chain. Wired headphones plug into the Vest's built-in headphone amplifier.
How long does the Vest 4 battery last, and how long to charge?
Up to ten hours of play per charge. Charging takes about three hours from empty over USB-C with fast Power Delivery.
What are the three modes on the Vest 4?
Broad, Focus and Gaming, each tuned for a different kind of sound. Haptic intensity is adjusted separately from volume, on the Vest or in the Woojer Device Manager app, so you shape the feel without touching the mix.
How much does the Vest 4 weigh?
1.5 kg (3.3 lb), with breathable, stretchy materials that sit close to the body. Most owners forget it is on until the first drop.
Is the Woojer Vest 4 safe?
It is designed to meet UL, CE and FCC standards, and its magnetic field is about five percent of the ICNIRP guideline. It contains powerful magnets, so do not use it if you have a pacemaker or any other electronic or mechanical device implanted or attached to support your body, or if you use a defibrillator. Consult your physician before using it if you have chest pain or pain in your neck or arm, shortness of breath or a heart condition, if you are pregnant, if you take medication (especially for your heart or blood pressure), or if you have any other health concern, such as back pain. If you feel pain, dizziness or anything unusual, stop and ask your doctor.
What does the Woojer Strap 4 do?
The Strap 4 is the smallest way to feel your games and music instead of only hearing them. One patented Osci transducer, worn on the hips, chest or cross-body, reproduces the low frequencies in the sound as physical sensation, in silence, anywhere. It is vibroacoustic technology in a 240 g band.
Does the Woojer Strap 4 work on PC and consoles, or only with a controller?
It works with anything that plays audio: PC, PlayStation, Xbox, Switch, Quest and other headsets, phones and TVs. Nothing ties it to a platform, so moving from console to PC loses nothing.
What is the difference between the Strap 4 and the Vest 4?
The Strap has one Osci TRX2 transducer in a light band you position where you want it. The Vest has six across the torso in stereo. Both cover 1 to 250 Hz, both run up to ten hours, both connect the same way and both take your headphones. The Strap is the portable way in; the Vest is full-body immersion. Many owners run both.
What makes the Woojer Strap 4 worth it?
It carries the same patented Osci technology as the Vest and the MAT, reproducing 1 to 250 Hz with the dynamics of the source intact, in a band that weighs less than a phone. Games, music, films and VR, felt rather than only heard, wherever you are. Every order carries a 30-day money-back guarantee and a 12-month warranty.
Is the Strap 4 real haptics or just a buzzer?
Osci is a patented oscillating-frame actuator, not a phone-style buzzer or a rumble motor. It reproduces low frequencies accurately and polyphonically, so a kick drum, an engine and a footstep each feel different, and it follows the music instead of pulsing at one level.
Is the Woojer Strap 4 safe to wear over my heart?
The Strap delivers low-frequency sound sensation, the same frequencies you feel standing near a stage, and is designed to meet UL, CE and FCC standards with a magnetic field around five percent of the ICNIRP guideline. It contains powerful magnets, so do not use it if you have a pacemaker or any other electronic or mechanical device implanted or attached to support your body, or if you use a defibrillator. Consult your physician before using it if you have chest pain or pain in your neck or arm, shortness of breath or a heart condition, if you are pregnant, if you take medication (especially for your heart or blood pressure), or if you have any other health concern, such as back pain. If you feel pain, dizziness or anything unusual, stop and ask your doctor.
Can I try the Woojer Strap 4 before I buy it?
Yes, at home. Every order on woojer.com carries a 30-day money-back guarantee: use it in your own setup and return it within 30 days if it is not for you.
Is the Strap 4 good for music, or only games?
Music is where many Strap owners live. It turns the low end of any track into something you feel, on a train, at a desk or in bed, without a speaker in the room. Films and VR land the same way.
Will the Woojer Strap 4 fit me?
One size, adjustable from 15 to 65 inches (40 to 165 cm). It fits every body and every position: hips, chest or cross-body.
Does the Strap 4 hurt?
No. Intensity is fully adjustable from a gentle presence to a serious kick, and the sensations are low frequencies, not impacts.
What transducer is inside the Strap 4?
One patented Osci TRX2 transducer with a 1 to 250 Hz frequency range and advanced DSP control, the same technology family as the Vest 4 and the MAT.
How do I connect the Strap 4?
Bluetooth 5.0 with dual transmit and receive, a 3.5 mm stereo line-in that supports headsets with a mic (TRRS), and USB-C stereo audio input.
Is there latency over Bluetooth?
Bluetooth uses the standard A2DP codec, the same small delay as any Bluetooth headset. For competitive gaming, use the included 3.5 mm cable and the delay is gone.
Does the Strap 4 work with my iPhone and AirPods?
Yes. The Strap receives audio from your iPhone, Android phone or PC and passes it on to your AirPods or other Bluetooth headphones at the same time. Wired headphones plug into its built-in headphone amplifier.
How long does the Strap 4 battery last?
Up to ten hours per charge from its rechargeable lithium-ion battery, and about three hours to charge from empty over USB-C.
How much does the Strap 4 weigh?
240 g, about half a pound. Light enough to forget until the drop.
What are the three modes on the Strap 4?
Broad, Focus and Gaming, each tuned for a different kind of sound. Haptic intensity is adjusted separately from volume, on the Strap or in the Woojer Device Manager app.
Does the Strap 4 work with a TV?
Yes, with any TV or streaming device that has Bluetooth or an analogue output.
Is the Strap 4 silent to other people?
Virtually. The sensation travels through you, not the room, so you can play at any level for hours without disturbing anyone.
Can I change the look of the Strap 4?
Yes. The Strap 4 takes interchangeable covers, so you make it yours.
Do I need an app or a subscription to use the Vest 4?
No subscription, ever. Plug in or pair and play: the Vest behaves like any audio device, with every game, film and track you already own.
The free Woojer Device Manager app handles pairing, modes and firmware updates. Keep the Vest on the latest firmware and it always performs at its best.
Can I use a microphone with the Vest 4?
Yes. Your headset mic connects as it always did, to the controller or the PC. The Vest handles the audio you hear and feel: source in, headphones out.
Which games work best with the Vest 4?
All of them, because the Vest responds to the sound itself. Shooters, racing sims, horror, rhythm games and VR are where owners rave the most: gunfire in the chest, kerbs through the seat, a jump scare you feel arrive.
How do I get the sharpest feel from the Vest 4?
Go wired, set your source volume to maximum, pick Gaming mode for sharp transients or Focus for music, and set the intensity so the peaks do the work. A constant rumble means the intensity is too high for a source with a lot of low-end noise; turn it down and let the dynamics through.
Can I wear the Vest 4 over or under clothing?
Either. Over a T-shirt is the everyday choice. Thinner layers give a more immediate feel; thicker ones soften it. The Vest sits close and light enough for hours.
Does the Vest 4 get warm?
It can feel warm after a long session, as any powered garment does. Adjustable intensity and breathable panels keep it comfortable, and the latest firmware keeps it running at its best.
Can I use the Vest 4 while sitting, standing or moving in VR?
Yes. It is designed for full movement, with adjustable straps that hold it in place in VR, on a racing seat or on the sofa. The Made for Meta edition adds controller bands for room-scale play.
Can I use the Vest 4 for movies and TV?
Yes. Connect to any TV or streaming device with Bluetooth or an analogue output and the film's low end arrives in your body instead of the room. Perfect for late nights without waking anyone.
How do I clean the Vest 4?
Wipe it down with a moist cloth. The Vest is not washable and not water resistant. A washable Woojer lining, sold separately, protects it from sweat during long sessions.
Can I use the Woojer Vest 4 if I am hard of hearing or deaf?
Yes, and you will be amazed. Woojer's sensation is phenomenal for the hard of hearing and for the deaf: the music and the game arrive through the body, with or without the audio.
Where do I wear the Strap 4?
Around the hips for gaming and music, across the chest for VR and films, or cross-body on the move. Wherever it sits, the low frequencies travel through the body.
Can I use my headset mic with the Strap 4?
Yes. The Strap's 3.5 mm input supports TRRS, so a headset with an inline mic passes straight through.
How do I connect the Strap 4 to a PS5, Xbox or Switch?
Run the included 3.5 mm cable from the controller's headphone jack into the Strap, then plug your headset into the Strap. Set the console volume to maximum and shape the level on the Strap.
How do I use the Strap 4 with my phone?
Pair it over Bluetooth or plug in the 3.5 mm cable. Your headphones then pair to the Strap, wired or Bluetooth, and your music arrives in your body as well as your ears.
Can I use the Strap 4 for movies?
Yes. Connect to your TV or streaming device and the film's low end arrives in your body instead of the room, at any hour.
Can I wear the Strap 4 and the Vest 4 together?
Yes. Many owners run both, the Vest across the torso and the Strap on the hips, for the most complete experience Woojer makes for play.
How long does Woojer Vest 4 delivery take?
Orders ship within two business days and typically arrive three to five business days later. Your exact estimate is shown at checkout, and a tracking link follows the moment it leaves the warehouse.
Where does Woojer ship from?
From the warehouse closest to you: United States, United Kingdom (London), European Union (Netherlands) or Hong Kong.
Will I pay customs or import fees on a Vest 4?
In the UK and EU, no: VAT is included in the price you see. In the US, state sales tax is added at checkout. Orders to Canada, Norway, Hong Kong, Taiwan and other regions outside the US and EU may be charged local import taxes on delivery; checkout tells you before you pay.
Which countries does Woojer ship to?
More than fifty countries, in local currency. Enter your address at checkout and every available destination is listed.
What is the return policy on the Vest 4?
Thirty days from delivery. Request a return authorisation through support and send it back in its original box with all accessories for a refund.
Who pays for return shipping?
It depends on where you live. In the US, we send you a prepaid return label through Happy Returns, and a flat return fee comes off your refund: $20 for the Vest ($15 for accessories). In the EU, you book and pay the return shipping in our Returnless portal. In the UK and everywhere else, you send it back yourself with a tracked service. Request your return authorization first and send everything back in its original box, and nothing else is deducted. A 15% restocking fee applies only to a return sent without an authorization or with parts missing.
What warranty comes with the Vest 4?
A 12-month limited warranty against defects in materials and workmanship from delivery. If anything is wrong, we repair it, replace it or refund it. Your woojer.com order number is your proof of purchase.
My Vest 4 will not turn on after months in a drawer. Is it broken?
Almost never. A deeply drained battery needs a longer wake-up: leave the Vest on its charger untouched for a few hours. If it still will not power on, update the firmware in the Woojer Device Manager app and, if needed, open a ticket with your order number.
Can I change my address or cancel after ordering?
Yes, as long as the order has not shipped. Open a ticket with your order number as soon as possible and choose the cancel or address-change option.
Is there a trade-in for older Woojer vests?
Not at the moment. The Vest 4 stands on its own, and the 30-day guarantee lets you feel the difference before you commit.
My Strap 4 will not turn on after a long time unused. Is it broken?
Almost never. Leave it on the charger untouched for a few hours; a deeply drained battery needs a longer wake-up. If it still will not power on, update the firmware in the Woojer Device Manager app and, if needed, open a ticket with your order number.
What comes in the box with the Strap 4?
The Strap 4, a carrying pouch, a USB-C charging cable and a 3.5 mm audio cable.
Ready to feel it?
30-day money-back · Free US/EU shipping · 12-month warranty

